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Digital Ombudsmen

What is the Ombudsman?

The Ombudsman is the main channel of communication between citizens and the government. It is the citizen's right to speak up, participate and inspect the government, with the aim of improving the quality of public services and identifying irregularities.

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Make your manifestation

The government listens to you. Record requests, complaints, suggestions or compliments. It is also possible to report something wrong without having to identify yourself.

Follow Manifestations

You will be able to follow the service of your manifestation by protocol number or accessing your profile in Ceará Transparente.

Ombudsman's Manual and General Publications

Ombudsman Manual of the Parent Company and General State Ombudsman, Performance Evaluation of Ombudsman's Offices and Professional Work.

Ombudsman Management Reports

Access the Ombudsman Management Reports and learn about the analysis of citizens statements and information about measures taken by the government.

Next events

Follow the program of courses and training related to citizenship for the employees of the agencies and entities state.

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Ombudsmen Network

The State of Ceará has an organized network of Ombudsmen. This provides for standardization of processes and helps to put in place better public policies.

Ombudsman manifestations Statistics

See statistics and data on the types of Ombudsman manifestations made by citizens since March 2018.
Showing data from January - September of 2023
Total valid statements
8.38 Days
Total of valid entries
% of responses answered within the deadline
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